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Welcome to the 2025 Tennessee Library Association Conference #tnla25! We’re glad you’re here. Build your schedule below, and be sure to check the More Info page for additional conference details.
Wednesday April 9, 2025 3:10pm - 4:00pm EDT
"Though many librarians do not have a formal education in managerial practices, most know that effective communication is at the heart of successful library management; and yet, many leaders struggle with difficult conversations. Whether addressing performance issues, navigating workplace conflict, or setting boundaries with patrons, managers often avoid or delay tough discussions out of fear of damaging relationships or causing discomfort. However, avoiding these conversations can lead to inconsistent practices, lower morale, and decreased team effectiveness.
This session will provide library managers with practical strategies for approaching difficult conversations with honesty, clarity, and compassion. Attendees will learn how to prepare for and structure these discussions, set clear expectations, and navigate emotional responses—both their own and those of others. We will explore real-world scenarios and communication frameworks that promote accountability while maintaining a respectful and supportive workplace culture.
By the end of this session, participants will feel more confident in addressing challenging situations head-on, fostering an environment of trust, respect, and professional growth within their libraries."


Speakers
avatar for Sharon Edwards

Sharon Edwards

Dean of Libraries, Motlow State Community College
Dean of Libraries at Motlow State Community College. Former President of TLA, and member of ALA's Policy Corps, Cohort II.
Wednesday April 9, 2025 3:10pm - 4:00pm EDT
Meeting Room 17

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